Quality Management

The Quality system at TKI Hrastnik, d.d is designed, implemented and maintained utilizing the framework of the ISO 9001 standard. We define the quality management system implemented in our business as being synonymous with well organized company, continuously improving products, services and processes, which values and seeks participation, involvements and contributions from all employees, customers and suppliers.

Our ISO 9001 certification achieved firstly in 1998 demonstrates our commitment to quality in every aspect of our business.

Our Manual of quality states the accepted manner of performing work, internal relationships, clearly defines the responsibilities of employees, which enables:

  • permanent improvement of quality management system regardless of changes in organizational structure or personnel
  • continuous education and motivation of our employees to incorporate the quality process into their activities

Customer satisfaction ensured by consistent high quality of our products and services is a key element of TKI`s business performance and development and the primary task of all employees.

HACCP management system with FAMI-QS (the Quality and Safety System for Specialty Feed Ingredients) addresses safety (hygiene adequacy), quality and regulatory compliance of specialty feed ingredients and their mixtures. The prevention system provides measures to identify, assess and minimize the risk factors that might jeopardize product safety in the production of feed grade additives.